Terms of Service

By accessing this website or purchasing our products, you agree to the following Terms of Service. If you do not agree, please do not use the site.

Use of Our Website

You agree not to:

  • Use the site for unlawful purposes

  • Copy, reproduce, duplicate, or sell any part of the site without permission

  • Attempt to damage, hack, or disrupt the website

We reserve the right to refuse service to anyone for any reason at any time.

Product Information & Availability

We make every effort to display product details accurately.
However, we do not warrant that:

  • Product descriptions

  • Colors

  • Pricing

  • Stock levels
    will always be error-free or fully accurate.

We reserve the right to:

  • Modify products

  • Change prices

  • Discontinue products

  • Limit quantities

Order Acceptance

An order is considered accepted only when:

  • Payment is successfully processed

  • We send an order confirmation email

We reserve the right to cancel or refuse any order for reasons including:

  • Suspected fraud

  • Incorrect pricing

  • Product unavailability

  • Customer misuse or violation of our policies

If we cancel an order, we will issue a refund.

Shipping & Delivery

Delivery times are estimates and not guaranteed.
Delays caused by:

  • Customs

  • Shipping carriers

  • Weather

  • Remote locations
    are outside our control.

We are not liable for:

  • Delays once the package is in transit

  • Lost or stolen packages marked as “Delivered”

For issues, contact: support@storyecho.co

Returns & Refunds

Returns are accepted within 30 days for unused, undamaged items in original condition.
We reserve the right to refuse returns that:

  • Are used

  • Are damaged by the customer

  • Are missing components

  • Are sent without approval

Personalized or written-in journals cannot be returned.

Return shipping costs are the responsibility of the customer unless the product arrived damaged.

Limitation of Liability

To the fullest extent permitted by law:

StoryEcho shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or emotional impact

  • Damages arising from misuse of the product

  • Errors or inaccuracies in content

Maximum liability is limited to the amount paid for the product.

Intellectual Property

All website content, images, text, graphics, and product designs are owned by StoryEcho and may not be reproduced without permission.